Fillers are a more advanced cosmetic procedure, and although we treat the more 'simple' areas at our clinic, sometimes the final cosmetic result (at the 2 week mark) is still not the ideal look for the patient.
Once injected, the Juvéderm we use has the ability to be 'molded' for up to 24 hours after the procedure. However once set, there is nothing more that can be done to change the final look of the filler(s) for the next 6-24 months (apart from reversal, see below).
In such a scenario, we do offer a free reversal with hyaluronidase (as long as the original filler procedure was done at our clinic). This process typically takes 1-2 weeks to 'break down' the injected filler and may require multiple treatments.
We do require a photograph to be taken of the patient prior to all filler procedures, as well as afterwards if there is a complication / undesired cosmetic effect. Photo(s) will only be used for medical documentation.
IMPORTANT: We will not provide any refund and/or complementary vial(s) for undesired cosmetic effects. This is simply a potential risk of any cosmetic medical procedure.